Start With the City Utility, Then Call Us
The City of Cerritos runs its own water utility with about 15,350 service connections, including wells, reservoirs, pipes and fire hydrants. In 2024 three deep wells supplied all of the city's drinking water. During business hours the Water Division is at (562) 407-2674. After hours, weekends and holidays the number is (562) 860-4018, which the city also uses for leaks in city streets.
If water is coming from a main or a street leak, the city handles the pipe. If it is inside your building, our line handles the water, the drying and the repair. Calling both is normal for a service line break.
When Water Is Spreading in Cerritos
Shut off the nearest valve and call. The dispatch line is open around the clock, so a Friday night leak and a Monday morning leak follow the same process. Same-day response is offered when crews are available, and no arrival time is promised.
Describe the building type. Cerritos is a planned city with residential neighborhoods and commercial centers, and the first questions are about flooring, ceilings and cabinets.
If Water Is Still Spreading
Close the right valve
The fixture valve first. The city reports it has no lead or galvanized service lines that need replacement.
Keep clear of electricity
Leave breakers alone if the panel is wet, and call 911 for sparking or gas.
Raise belongings
Lift items from wet floors and photograph them first.
Call the right numbers
City water line for a street leak, our line for the damage inside.
Around-the-clock dispatch for Cerritos
Emergency dispatch is available around the clock in Cerritos, including neighborhoods near the Artesia Freeway (SR 91), Los Cerritos Center, Cerritos Towne Center and Heritage Park.
A Planned City With High Ownership
Cerritos incorporated in 1956 as Dairy Valley and took its present name in 1967. Voters approved large-scale residential development in a 1963 special election. The 2020 census counted 16,374 housing units, and 76.4 percent of occupied units were owner occupied, well above Bellflower's 39 percent.
Homeowners here deal with their insurers directly, so ask about water damage and flood coverage before you need it, and document any loss with photos and a written scope.
Services for Cerritos Calls
Getting the structure dry quickly is the work of water mitigation. Water damage repair then replaces flooring, drywall and trim with careful matching. Emergency water removal covers standing water, and mold remediation is available if a leak sat long enough to support growth.
| Place | What it tells the dispatcher |
|---|---|
| Cerritos Towne Center | Offices, retail and a hotel, which usually involve building management. |
| Cerritos Center for the Performing Arts | A large public venue where facilities staff coordinate access. |
| Los Cerritos Center | The city's major shopping center with tenant and landlord coordination. |
| Heritage Park and Don Knabe Community Regional Park | Public parks that give a dispatcher a neighborhood reference. |
ZIP Codes and Nearby Coverage
ZIP code 90703 covers most of Cerritos. ZIP code 90701 is shared with neighboring Artesia, and the line serves both. For the neighbors, see Lakewood to the south and Norwalk to the north.
Drying plans on this site follow the ANSI/IICRC S500 standard for professional water damage restoration, which sorts water into categories and sets how wet materials are handled. This describes the published industry standard and not a certification claim, and homeowners can ask any company which standard its crews work to.
Cerritos Water Damage FAQ
Yes. We cover 90703 and 90701, the latter shared with Artesia, from the neighborhoods near the San Gabriel River to the blocks along the Artesia Freeway.
Yes. Emergency calls are taken around the clock, with same-day response when crews are available and no promised arrival time.
The City of Cerritos Water Division at (562) 407-2674 during business hours, or (562) 860-4018 after hours, weekends and holidays.
Yes. ZIP code 90701 is shared by Artesia and Cerritos, and the dispatch line covers both.
Yes, as a secondary service. See mold remediation.